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5 Common Challenges to Conducting Medicare Fraud Outreach Among Hispanic Older Adults

April 14th, 2014

In order to get Hispanic older adults to report Medicare fraud, we must first be able to reach them effectively. Detection is the best way for seniors to protect themselves from scams and fraud. This is why breaking away at, and tearing down barriers, that prevent them from receiving reliable, trustworthy information regarding Medicare fraud is key. Here is a look at 5 common challenges or barriers to conducting effective Medicare fraud outreach among Hispanic older adults and tips to address each one.  Language barriers Most Hispanic older adults speak more Spanish than English. They rely on their children, grandchildren, or friends to understand documents or other information they may encounter on a daily basis. The inability to fully understand causes many to feel frustrated and give up. While Latino seniors may be more comfortable speaking Spanish, they may encounter difficulties reading and writing. This is due to low levels of education and the reliance on jargon, slang and “Spanglish” (the combined usage of Spanish and English wordsRead More